VanSeal maintains this site for your information and personal use. Access to and use of this site are subject to the terms & conditions set forth below.
All information on the web site is provided to users on an “as is” and “as available” basis, without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Use of the web site and the content available on the web site is at the sole risk of the user.
Any and all claims from consumers are to be made directly to the manufacturer, and by purchasing Liquid Roof on this site you agree to hold harmless VanSeal of any and all losses arising out of the product, whether direct or indirect. VanSeal does not warrant that use of the web site will be uninterrupted or error-free, and is not responsible for the accuracy or reliability of any opinion, advice, or statement made through the web site.
It is the responsibility of each user to evaluate the accuracy, completeness, or usefulness of any information or content available on or through the web site. Users are responsible for taking all precautions necessary to ensure that any content they may obtain from the web site is free of viruses or any other destructive programs or code. Warranty questions regarding the products we carry must be taken up directly with the respective manufacturer. VanSeal as a distributor is not responsible for the performance of the products it carries.
How We Use Your Information
The information you provide to us when communicating in writing, online or by phone is not sold or shared with anyone at any time. VanSeal may extend offers to you directly via email or direct mail, at which time our customers have the option of responding, but in no way do these offers come directly from our third-party affiliates. Access to your information is restricted to VanSeal, and we will not disclose or sell your information to non-affiliated third parties, except with your prior consent.
A service charge of 2.5% per month will be charged on all invoices not paid within 15 days from the date of the invoice. Deposits on orders of 100 gallons or more are non-refundable. Clients agree to pay reasonable attorney fees and collection costs incurred by VanSeal, and give their personal guarantee as to any outstanding payments. Warranties are based on the material being applied to the original surface, such as sheet EPDM, metal (coated or galvanised steel, weathered aluminium or weathered copper), EPDM rubber membrane, concrete (except foot traffic surfaces such as decks, patios or asphalt-based materials), urethane foam, primed wood fibreglass, PVC sheet and pipe acrylic sheet, sponge rubber insulation, EPDM rubber membrane on flat or sloped roofs, weathered steel siding, weathered fibreglass, weathered standing seam or corrugated metal roofs, weathered vinyl, PVC and polycarbonate plastic, foam insulation for pipe, or cast concrete foundations. Warranties are not provided for application on top of other applied materials. Using third-party materials under or on top of Liquid Roof or Liquid Rubber voids warranty.
On our order form we ask that you confirm your order before submission and verify the information you completed. Please be sure your order is correct before submitting. VanSeal is not responsible for errors make by its customers. If you do not want your order to be left at your home by our delivery company in the event you are not home, you must contact our office so we many issue a proof of signature on your order. VanSeal is not responsible for orders that are delivered but are missing. If you have not requested a signature required proof you agree not to hold VanSeal responsible for any packages left at your location. VanSeal retains all order forms processed over its Web site and sends out responses confirming the information entered in the order forms. We gladly replace any items you receive that have been damaged by the carrier. It is the consumer’s responsibility to check the order before the shipping company leaves.
VanSeal will provide a refund on any damaged materials. We do not provide refunds or returns for any items that have left the warehouse and arrived to you in non-damaged condition. Commercial accounts must provide their original order number for damaged returns. You will need to contact us for an RETURN ORDER NUMBER prior to shipping. We cannot be responsible for orders that are sent without an R.O.N. You will need to contact us for the proper address for damaged returns: 1300 xxxxxx or email us at email@example.com. VanSeal is not responsible for returns you make to any address or warehouse point of shipment other than the address we provide. By placing your order, you agree you will not refuse shipment or attempt a chargeback on any valid order placed.
The Company expressly disclaims liability for any errors or omissions in the materials contained in the site or in any site linked to or from the site. You agree by purchasing the products offered that VanSeal is not responsible for any damages and/or failures in the products. All product warranties are for defects only and do not cover guaranteed adhesion. You are also responsible for determining if the products you are considering are proper for the type of RV, roofing system or application for which you are considering them.
VanSeal reserves the right to make changes in the programs, policies, products and services described in this site at any time without notice.